Relevant Articles

Posted by C3LX on Dec 26, 2019 9:00:00 AM

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Direct Primary Care - Too Good to Be True?

Posted by C3LX on Sep 23, 2019 9:00:00 AM

Can Direct Primary Care actually eliminate the headaches of insurance while also providing quality care to patients? 

Have you heard about the healthcare model referred to as "Direct Primary Care" (DPC)?  DPC ensures that patients receive the primary medical care they need without billing insurance. If this sounds unbelievable, let’s take a moment to examine the facts: 

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Behavioral Design in Healthcare

Posted by C3LX on Aug 26, 2019 9:00:00 AM

Can design thinking improve health care for patients and physicians?

Studies show that 40% of deaths from top chronic diseases are preventable through lifestyle changes. While this is a sobering statistic, it also presents a real opportunity for physicians to help patients improve their health. Behavioral design examines an individual’s learned habits and then helps to implement techniques to influence a change in those habits.

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Psychographic Segmentation’s Role in Tackling Chronic Diseases

Posted by C3LX on Aug 20, 2019 12:00:00 PM

According to the CDC, chronic diseases account for seven of the top ten causes of death in the U.S. and consume 86% of the nation’s annual healthcare spending. The increasing cost and prevalence make chronic disease management one of healthcare’s most challenging priorities. Population health efforts have become critical to identifying and improving chronic disease outcomes through targeted and consistent disease management protocols. Providers have started blending risk stratification models, medical history and sometimes even social determinant data to create targeted care plans. However, if we still don’t actually understand the patient, there is a missing link. 

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3 Keys to Connecting Healthcare Teams + Employer Populations

Posted by C3LX on Aug 13, 2019 9:00:00 AM

Effective connections between trusted care teams and employer populations lead to better population health, employee productivity, and reduced healthcare costs.


1. Access to actionable data

For physicians and care teams to effectively care for an employer's most valuable asset they need data about their patients.  And not just the data they capture when a patient makes a face-to-face visit. Population health data - including health plan utilization, claims, spend, engagement and risk - must be made digestible and actionable for population healthcare teams, like direct primary care organizations. The key concept here is the data must be actionable. Providers too often are given large data dumps, especially with regards to patient generated health data, that is not synthesized, aggregated or made useful for clinicians to quickly see what action they need to take. An example of a simplified patient detail dashboard is below:

2. Care team focus

Actionable data means there is a clear connection for care teams to know which patients are at risk so they can engage with those patients to help achieve better outcomes. Just knowing what action to take is important, but also being able to focus and prioritize which patients need outreach vs. an in office visit or just a word of encouragement helps care teams be efficient and meet the individual needs of their patients. So, data and underlying insights should help guide care teams to focus on at-risk patients. One way to provide this level of focus is through an Engagement Index Score.

3. Personalized Connection

Patient engagement must be taken outside of the walls of the clinic to support long-term behavior change. Wellness programs don’t change underlying long-term behavior, nor do standardized programs meet the unique needs for diverse groups of patients. Care teams need tools to effectively connect, interact and engage with these patients, while still being in tune with how patients want to interact with their healthcare providers. This is not a one-size fits all approach!
Learn more about how actionable data and personalized insights can improve outcomes for at-risk populations. 
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Patient Engagement: Understanding Hearts and Minds

Posted by C3LX on Aug 5, 2019 9:00:00 AM

As discussed in the 2019 article “A Framework for Increasing Trust Between Patients and the Organizations that Care for Them,” we believe there is deep opportunity for patient engagement in understanding patient hearts and minds. Where does trust begin? What are the aspects of the patient relationship that can be fine-tuned to grow and maintain this trust?

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3 Reasons Why Workplace Wellness Programs Don't Work

Posted by C3LX on Jul 29, 2019 10:30:00 AM

While popular, workplace wellness programs aren’t targeting those who need it.

The C3LX office sits between Denver and Boulder - cities filled with a high number of athletic, fit, and healthy people. Yes, we employ a great risk pool in one of the healthiest areas of the country. Yet, we build technologies that help people who are at risk or who are already dealing with chronicity. It’s a paradox. Engaging our population is a “nice to do.” Engaging a more serious risk pool is a “must do,” yet many employers are still toying with wellness programs and engaging the already healthy portion of their population. While well-intentioned, there are some key reasons why these workplace wellness programs don’t work, with additional supporting evidence in this article from NPR:

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The 5 Myths of Patient Engagement

Posted by C3LX on Jul 25, 2019 12:00:00 PM

Debunking some common misconceptions around patient engagement

The infusion of technology into the healthcare setting provides some unique opportunities to increase patient engagement. However, the yearning to combine human connection and technology has led to some common misconceptions and myths about patient engagement. We’re setting the record straight on a few that you may have heard:

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How Can a Dynamic Patient Engagement Platform Benefit You?

  • Increase adherence to care plans
  • Receive more actionable patient data
  • Achieve better outcomes for at-risk populations
  • Raise retention rates
  • Prove the effectiveness of care
  • Generate cost savings 
  • Boost the bottom line

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